Privacy statement

Callback request

Qualedentista – Privacy statement
The privacy statement regulates the rights concerning the protection of your personal data transmitted through the website www.what-dentist.com in accordance with the Personal Data Protection Act of the Republic of Croatia, Official Gazette no. 103/03, 118/06, 41/08, 130/11, 106/12 including the collection, processing and use of your personal information.
The person responsible for the privacy of the personal data that you transmit through this website is the owner of the same site, Adriatic Health & Care Travel Agency d.o.o. (Ltd) (hereinafter referred to as AHCTA).
Personal datainclude name and surname, date and place of birth, telephone number, e-mail, including all attached documentation and health data.
All personal data is voluntarily provided with the user's consent and are processed by the person responsible for the protection of personal data.
Access to this site is allowed to all persons over the age of 16. Children under 16 must have the permission of a parent or legal guardian to use this website and the services of the Clinic they want to use. 

People responsible for the protection of your personal data
The person responsible for the protection of personal data transmitted through this website is Iva Petris. E-mail: dpo@what-dentist.com.
 
General terms and conditions of acceptance
By using this website, you agree to all the terms and conditions of this Privacy Statement.
For more information, please read the Terms of Use. 

Collection, processing and use of personal data
All your personal information is collected voluntarily through a standardized form or an e-mail on the website, with which it is possible to trace the identity of the person/user.
Every time a user fills a form on the website or forwards his personal data, he confirms that he has understood all the information contained in this document on the access, protection, processing and use of his personal data, as well as understood and accepted all the information contained in this Privacy Statement.
By checking the appropriate box on the form to send the requests on the website, you voluntarily give the consent to the access, processing, forwarding and availability of personal data to the AHCTA and the Clinic and/or to the Clinics to which the requests aimed at providing the service are forwarded.
The user's personal data is collected by AHCTA to provide a better presentation and information of the service, marketing and promotion to the user, as well as for the purpose of research and/ or statistical purposes. Personal data is collected for special, explicit and statutory purposes in accordance with the activities of AHCTA by virtue of the public interest of the user and of the Clinics to which personal data are transmitted. You accept the collection of your personal data for this purpose.
AHCTA collects all the personal data you have voluntarily provided to facilitate the availability of the Clinic and the requested service. Your data will be forwarded to the chosen clinic, listed on our website. Your personal data, including relevant medical data, is forwarded to a third party (Clinic) for the purpose of establishing contact between the service provider/ the Clinic and the client/patient. For this purpose you accept the forwarding of your personal data.
The submission of your personal data to AHCTA and to the selected clinic listed on this website does not obligate AHCTA or the clinic to perform the services requested by the user of the website.
AHCTA will process the collected data with its own capabilities, but reserves the right to transmit it to third parties, partners (marketing agency) and Clinics in order to provide the service requested by the client, analysis of consumer needs, market research and to provide medical and tourism services of the highest quality possible.
Your personal data will not be sold or forwarded to third parties that are not listed in this Privacy Statement, nor will they be published for marketing purposes without your consent.
By checking the box on the website’s request form, you voluntarily agree that the reviews and comments posted on this website may be published and made publicly available without limitation. 

Protection of personal data
The right to the protection of personal data is accessible to all users of the website www.what-dentist.com whose identity can be identified regardless of nationality and/or residence.
AHCTA uses appropriate security measures to protect your personal data submitted via this website. 

Use of cookies
We have enabled the option to accept cookies on the website. Users of the website that accept cookies allow access to some personal data such as name and surname, e-mail address, etc. Giving a permission to use a cookie allows the computer to remember the content searched and allows the user to easily search and access the desired content. You can disable cookies in your browser settings and they cannot cause damage to your computer.
In order to monitor the interaction and the number of users on this website for maximum conversion and monitoring, we use Google Analytics https://policies.google.com/privacy. In this way it is easier to recognize your interests, produce demographic reports and measure the success of online marketing campaigns.
You can disable cookies in your browser settings and they cannot cause damage to your computer. 

Access to personal data and archiving time
The privacy policy for our users refers only to the collection of personal data by AHCTA.
Personal data sent via the AHCTA’s website are stored in a data storage system for at least 2 years, in order to improve the quality of the company and services for its users.
 
Important information for health care providers, Clinics
All data submitted by the Clinic and/or collected through the Internet are used to inform the user of our website (potential patient of the Clinic) on the searched health services, or on the Clinics that provide them.
You accept that your data may be published and forwarded to our customers, for example to potential patients of the Clinic. AHCTA reserves the right to contact you for all the services listed on your website.
AHCTA will process the collected data with its own capabilities, but reserves the right to forward it to third parties and to the partner (marketing agency) in order to analyze consumer needs and market research, and to provide medical and tourist offer of the highest quality possible. 

Withdrawal, correction and deletion of personal data
If you wish to delete your personal data, please send a written request to the official e-mail address dpo@what-dentist.com. The deletion and delivery of your personal data will be communicated in writing to the e-mail address from which you sent the request within 30 days of receipt of the same.
The withdrawal of consent on the use, processing and storage of personal data of the user does not affect the legality of the same acts before sending or receiving the request for cancellation of personal data relating to the user. 

Limitation of liability clause
AHCTA is not responsible for your personal data, including health data that you have not provided directly to AHCTA through this website.
AHCTA is not responsible for the access, processing, protection and use of your personal data at the Clinic to which your personal data have been forwarded.
AHCTA is not responsible for any material and/or non-tangible damage deriving from the use of personal data that have been transferred through an illegal or malicious act by a third party and which endangers the integrity, availability, authenticity and/or the confidentiality of personal data.
Any third party is responsible for any information provided to third parties, in accordance with the Business Conditions and the privacy statement, and in accordance with the rules of the profession and the Personal Data Protection Act.
Due to the technical nature of the Internet, we are not always able to guarantee the protection of your personal data.
AHCTA, its employees, the director, officers and collaborators are not responsible for damages, expenses incurred, personal and legal damages related to the use and/or use of personal data in accordance with this Privacy Statement. 

Amendments
AHCTA reserves the right, without notice and in its sole discretion, to change this Privacy Statement. 

Jurisdiction of the court
The court in Rijeka is responsible for any legal disputes.
 

Callback request phone_callback